Return and Refund Policy
At Modixo, every product is carefully prepared and quality-checked before dispatch. To maintain hygiene standards and product quality, we currently do not accept returns or cancellations once an order has been placed and shipped.
🚫 No Returns Policy
All sales are final. We do not accept returns for:
- Change of mind
- Incorrect size selection
- Color preference
- Personal dislike of the product
We kindly request customers to review product descriptions, size charts, and details carefully before placing an order.
🔁 Exchanges & Replacements (Damaged or Incorrect Items Only)
We will provide a replacement only if:
- You receive a damaged product
- You receive a defective item
- You receive an incorrect product
To request a replacement, please contact us within 48 hours of delivery at:
rudrasanjayvariya2011@gmail.com
Please include:
- Order number
- Clear photos or video of the issue
- Description of the problem
Requests made after 48 hours may not be eligible.
💰 Refunds
Refunds are issued only if:
- Replacement product is unavailable, or
- The issue cannot be resolved through replacement.
Approved refunds will be processed within 3 Days to the original payment method.
📦 Order Cancellation
Orders cannot be cancelled once they have been processed or shipped.
🚚 Shipping Issues :
Modixo is not responsible for delays caused by courier services, natural events, or incorrect address information provided during checkout.
🤝 Our Commitment
While we maintain a strict no-return policy, customer satisfaction remains our priority. We ensure strict quality checks so you receive products you can trust and enjoy.
For any concerns, please contact us anytime:
Store Name: Modixo
Email: rudrasanjayvariya2011@gmail.com